Duty Travel Coordinator

Who is Alliance Airlines? 
Alliance Airlines is Australasia’s leading provider of contract, wetlease charter and allied aviation and maintenance services. With a fleet of 79 aircraft and a workforce of over 1,500 employees, Alliance delivers essential aviation solutions to the mining, energy, and government sectors, as well as wet lease services to major carriers. Alliance is proud to be known as Australia’s leading FIFO charter operator with a history of delivering the highest standards of safety, reliability, and operational performance for some of the world largest mining houses. Alliance holds International Air Transport Association’s Operational Safety Audit certification, the only Australian contract and charter operator to do so and has gold status Basic Aviation Risk Standard (BARS), being the first such carrier in Australia to achieve gold status. Operating nationally throughout Australia, Alliance’s has bases in Brisbane, Rockhampton, Cairns, Townsville, Darwin, Perth and Adelaide.

What’s the role on offer? 
We are seeking a highly organised and proactive Duty Travel Coordinator to join our Brisbane Operations Control Centre in a permanent full-time role. 

In this role, you will manage high volumes of crew, staff, contractor, and passenger travel bookings, ensuring operational efficiency during disruptions while supporting financial and administrative processes. You will also use advanced Excel and multi-platform system skills to reconcile data, analyse On Time Performance (OTP), and contribute to continuous improvement initiatives. 

This position offers opportunities to contribute to departmental projects, cross-train within Allowance Officer functions, and mentor team members, helping drive innovation and efficiency across the OCC. 

As the Duty Travel Coordinator, your key responsibilities will include: 

• Coordinate and manage duty travel bookings for employees, contractors, and corporate stakeholders. 
• Communicate travel arrangements effectively and handle changes promptly. 
• Reconcile travel data and expenses accurately, supporting financial efficiency. 
• Respond efficiently to operational events during crew disruptions. 
• Support departmental projects and continuous improvement initiatives. 
• Assist with Allowance Officer functions, including reporting, auditing, and data reconciliation. 
• Build and maintain strong relationships with service providers to secure competitive rates and accommodation options. 

Who are we looking for? 
We are seeking someone who is highly organised, proactive, and has a strong analytical mindset. Excellent communication and interpersonal skills are essential, along with the ability to work independently as well as within a diverse team. 

The ideal candidate will have: 

• Experience in high-volume travel bookings and operational coordination. 
• Advanced Excel and multi-platform system skills. 
• Strong attention to detail and the ability to work accurately under pressure. 
• Excellent stakeholder management and communication skills.
• A strong customer focus and the ability to prioritise multiple tasks efficiently. 

What’s in it for me? 

• Novated Leasing – Bundle car expenses into one regular tax-effective payment 
• Salary Packaging – Boost your take-home pay 
• Discounted Qantas Club Memberships 
• Discounted REDS (QRU) tickets & merchandise 
• Free onsite parking 

Does this sound like you? 
If this role sounds like a great fit and you have the drive and capability to succeed, we’d love to hear from you. Click Apply, and our recruitment team will be in touch. 

At Alliance Airlines, we value diversity, equality, and inclusion. We are committed to providing working environments where everyone is respected, included, and treated fairly. We encourage people of Aboriginal and Torres Strait Islander descent and individuals from all backgrounds to apply. 

Please note: All candidates must have full working rights within Australia. Only those with valid Australian working rights will be considered.